You are empowered to deliver a top-notch customer service that brings an outstanding E-Commerce experience

We believe that an awesome experience comes from an awesome customer service team

We’re looking for customer success specialists who can provide a positive experience and build a trusted relationship with customers.

Customer Success team is shaped by customer specialists whose experience and skills help foster the quality of the customer journey.

If you have a customer centric mindset, own a fantastic troubleshooting skill and a quick learning and adaptability, join us!

Why you’ll love working here

Becoming a member in CS team, you will:

Deliver a top-notch customer experience which helps customers to maximum their benefits

Become an expert with in - depth knowledge about world-class products and services

Own valuable customer relationships in one of the fastest thriving industries

Competitive NET Salary
Performance review: 2 times per year
13th-month salary
12 remote working days per year
40 working hours per week (Monday - Friday)
Attractive yearly performance bonus (up to 3 months)
Paid leaves: 12 days per year and public holiday
Monthly outside team building activities
Annual health checkup
Public holiday bonus
Company retreat 1- 2 times/year
Social & health insurance
Birthday party & gifts
Weekly healthy massage treatment

Our customer success life

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Can’t find an open role
that’s right for you?

Opportunities are endless! If you don’t see the job you’re looking for but think you’d make a strong addition to our team, don't hesitate to submit your cover letter and resume and let us know why you’d make a great impact!

Steps to become a part of Seal Commerce

6 regular steps in our hiring process

01

Submit your resume

02

Online Interview

03

Do a test

04

Onsite Interview(s)

05

Get the offer

06

Welcome On Board

How Seal members talk about us

I am so lucky to apply successfully to Seal Commerce, because it is a workplace where all employees want to experience: an enthusiastic leader, energetic team members and managers who always consider that empathy comes first…

Seb (Anh Tuan)
UI/UX Designer

I remembered that it took exactly 1hour 30 minutes for the interview to apply in Seal Commerce. It means that the working procedure and working style is quite meticulous and professional. I like the working environment like that.

Leo (Thanh Sang)
UI/UX Designer

When I’m looking for an ideal working environment, I always try to find one that fosters positive, professional working relationships, and mutual respect. After 2 months working at Seal Commerce, I strongly believe that I’ve made the right decision. I can do what I love and love what I do here.

Lucy
HR executive

The working environment is quite comfortable, colleagues are funny but very enthusiastic to support, here we work hard and play hard.

Victor Le
Front-End Developer

There’s just plenty of room for growth at Seal Commerce. Explore new aspects, test out solutions, lead sprint items - the managers are all for it - as long as you’re ready.

Cassie Phan
Content Manager

I like the flexibility of the remote working policy. 15 – minute daily scrum meetings help me to focus on my team’s goals without missing any deadlines. It looks fantastic when I don’t need to go out and stuck in traffic jams these days

Elle Duong
HR Team